> ## Documentation Index
> Fetch the complete documentation index at: https://docs.firetone.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# A call request's progress

> What an API-placed call is doing: dialing, connected (with call_uuid), completed, or failed (with failure). Requires calls:read.



## OpenAPI

````yaml /api-reference/openapi-public.json get /call-requests/{id}
openapi: 3.0.3
info:
  description: >-
    The API your own systems use: place and follow calls, have an AI agent call
    someone, run campaigns and get their results, keep contacts in step with
    your CRM, and receive signed webhooks. Authenticate with an integration key
    (Authorization: Bearer ft_...), used only from the IP addresses it allows.
  title: FireTone API
  version: 0.1.0
servers:
  - description: Your platform's API host
    url: https://{host}/api/v1
    variables:
      host:
        default: api.firet.one
security:
  - bearerAuth: []
tags:
  - name: Auth
  - description: >-
      Live calls and what can be done to them: hang up, hold, transfer, park,
      merge, monitor, whisper; the Desk's own call.
    name: Calls
  - description: 'Outbound campaigns: contacts, attempts, outcomes.'
    name: Campaigns
  - description: 'Customers: who called, what is known about them, and their memory.'
    name: Contacts
  - description: What was said on an AI call, and the review of it.
    name: Conversations
  - description: >-
      Your own systems: HTTP connections an IVR calls mid-call, and webhooks for
      call events. Tenant URLs must be public https addresses.
    name: Integrations
  - name: Live
  - name: Provisioning
  - name: Reporting
  - description: Tickets raised by people, agents and the API.
    name: Tickets
  - description: Messages left for an extension or a queue.
    name: Voicemail
paths:
  /call-requests/{id}:
    get:
      tags:
        - Live
      summary: A call request's progress
      description: >-
        What an API-placed call is doing: dialing, connected (with call_uuid),
        completed, or failed (with failure). Requires calls:read.
      operationId: getCallRequestsId
      parameters:
        - $ref: '#/components/parameters/pathId'
      responses:
        '200':
          content:
            application/json:
              schema:
                properties:
                  call_uuid:
                    type: string
                  created_at:
                    format: date-time
                    type: string
                  failure:
                    type: string
                  has_callback:
                    type: boolean
                  id:
                    type: string
                  kind:
                    enum:
                      - click_to_call
                      - ai_call
                    type: string
                  reference:
                    type: string
                  status:
                    enum:
                      - dialing
                      - connected
                      - completed
                      - failed
                    type: string
                  to:
                    type: string
                  variables:
                    type: object
                type: object
          description: OK
        '404':
          $ref: '#/components/responses/NotFound'
components:
  parameters:
    pathId:
      in: path
      name: id
      required: true
      schema:
        format: uuid
        type: string
  responses:
    NotFound:
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
      description: Not found, or not visible to the caller
  schemas:
    Error:
      properties:
        error:
          properties:
            code:
              enum:
                - invalid_request
                - invalid_credentials
                - unauthenticated
                - forbidden
                - not_found
                - conflict
                - internal
              type: string
            message:
              type: string
          required:
            - code
            - message
          type: object
      required:
        - error
      type: object
  securitySchemes:
    bearerAuth:
      bearerFormat: JWT or API key
      description: >-
        Every request sends `Authorization: Bearer <token>`. The token is either
        a panel session (a JWT from /auth/login, 12 hours) or an API key
        `ft_<id>_<secret>`. An API key is accepted only from an address on its
        IP allowlist (403 ip_not_allowed otherwise; 403 ip_allowlist_required
        for an old key that has none), is limited to its rate per minute (429
        rate_limited with Retry-After; X-RateLimit-Limit/Remaining/Reset on
        every response), and at most 60 call placements a minute.
      scheme: bearer
      type: http

````