<?xml version="1.0" encoding="UTF-8"?>
<urlset xmlns="http://www.sitemaps.org/schemas/sitemap/0.9" xmlns:news="http://www.google.com/schemas/sitemap-news/0.9" xmlns:xhtml="http://www.w3.org/1999/xhtml" xmlns:image="http://www.google.com/schemas/sitemap-image/1.1" xmlns:video="http://www.google.com/schemas/sitemap-video/1.1">
    
  <url>
    <loc>https://docs.firetone.com.au/agent/before-you-picked-up</loc>
    <lastmod>2026-09-05T14:49:54.947Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/agent/recording-an-outcome</loc>
    <lastmod>2026-09-05T14:49:54.938Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/agent/signing-in</loc>
    <lastmod>2026-09-09T19:57:22.614Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/agent/the-phone</loc>
    <lastmod>2026-09-22T14:43:06.738Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/agent/who-you-are-talking-to</loc>
    <lastmod>2026-09-14T10:36:57.163Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/agent/your-desk</loc>
    <lastmod>2026-09-09T19:57:22.599Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/auth/resolved-scope-for-the-current-token</loc>
    <lastmod>2026-09-22T22:08:46.906Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/calls/download-the-recording</loc>
    <lastmod>2026-09-22T21:34:09.662Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/calls/get-one-call</loc>
    <lastmod>2026-09-22T21:34:09.638Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/campaigns/create-a-campaign</loc>
    <lastmod>2026-09-22T21:34:09.484Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/campaigns/each-contacts-final-outcome</loc>
    <lastmod>2026-09-22T21:34:09.561Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/campaigns/get-one-campaign</loc>
    <lastmod>2026-09-22T22:08:47.049Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/campaigns/list-campaigns</loc>
    <lastmod>2026-09-22T21:34:09.472Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/campaigns/load-contacts-into-a-campaign</loc>
    <lastmod>2026-09-22T21:34:09.530Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/campaigns/pause-a-campaign</loc>
    <lastmod>2026-09-22T21:34:09.550Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/campaigns/resume-a-campaign</loc>
    <lastmod>2026-09-22T21:34:09.572Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/campaigns/start-a-campaign</loc>
    <lastmod>2026-09-22T21:34:09.582Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/campaigns/stop-a-campaign</loc>
    <lastmod>2026-09-22T21:34:09.603Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/campaigns/the-campaigns-call-list</loc>
    <lastmod>2026-09-22T21:34:09.519Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/campaigns/update-a-campaign</loc>
    <lastmod>2026-09-22T21:34:09.510Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/campaigns/what-a-campaign-is-doing-right-now</loc>
    <lastmod>2026-09-22T21:34:09.592Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/campaigns/what-agents-recorded-about-this-campaigns-calls</loc>
    <lastmod>2026-09-22T21:34:09.539Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/contacts/create-a-contact</loc>
    <lastmod>2026-09-22T21:34:09.684Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/contacts/create-or-update-a-contact-by-your-id</loc>
    <lastmod>2026-09-22T21:34:09.693Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/contacts/delete-a-contact</loc>
    <lastmod>2026-09-22T21:34:09.722Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/contacts/list-contacts</loc>
    <lastmod>2026-09-22T21:34:09.673Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/contacts/one-contact</loc>
    <lastmod>2026-09-22T21:34:09.713Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/contacts/update-a-contact</loc>
    <lastmod>2026-09-22T21:34:09.733Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/contacts/who-is-this-number</loc>
    <lastmod>2026-09-22T21:34:09.702Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/conversations/list-conversations</loc>
    <lastmod>2026-09-22T21:34:09.742Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/conversations/one-conversation-with-its-transcript</loc>
    <lastmod>2026-09-22T21:34:09.755Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/conversations/the-conversation-for-a-call</loc>
    <lastmod>2026-09-22T21:34:09.649Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/integrations/a-webhooks-deliveries</loc>
    <lastmod>2026-09-22T21:34:09.962Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/integrations/create-a-webhook</loc>
    <lastmod>2026-09-22T21:34:09.916Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/integrations/create-or-rotate-the-callback-secret</loc>
    <lastmod>2026-09-22T21:34:09.794Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/integrations/delete-a-webhook</loc>
    <lastmod>2026-09-22T22:08:47.356Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/integrations/list-webhooks</loc>
    <lastmod>2026-09-22T21:34:09.907Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/integrations/one-delivery-with-the-exact-body-sent</loc>
    <lastmod>2026-09-22T21:34:09.973Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/integrations/send-a-delivery-again</loc>
    <lastmod>2026-09-22T21:34:09.982Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/integrations/send-a-test-event</loc>
    <lastmod>2026-09-22T21:34:09.992Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/integrations/the-events-a-webhook-can-subscribe-to</loc>
    <lastmod>2026-09-22T21:34:09.925Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/integrations/update-a-webhook</loc>
    <lastmod>2026-09-22T22:08:47.367Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/integrations/whether-the-callback-secret-is-set</loc>
    <lastmod>2026-09-22T21:34:09.785Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/live/a-call-requests-progress</loc>
    <lastmod>2026-09-22T21:34:09.362Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/live/an-ai-agent-calls-a-number</loc>
    <lastmod>2026-09-22T21:34:09.393Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/live/click-to-call</loc>
    <lastmod>2026-09-22T21:34:09.373Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/live/hang-up-a-live-call</loc>
    <lastmod>2026-09-22T22:08:46.969Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/live/live-channels</loc>
    <lastmod>2026-09-22T21:34:09.382Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/live/one-call</loc>
    <lastmod>2026-09-22T21:34:09.402Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/live/put-a-live-call-on-hold</loc>
    <lastmod>2026-09-22T21:34:09.438Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/live/take-a-live-call-off-hold</loc>
    <lastmod>2026-09-22T21:34:09.461Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/live/transfer-a-live-call-to-an-extension-or-queue</loc>
    <lastmod>2026-09-22T21:34:09.448Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/live/websocket-event-stream</loc>
    <lastmod>2026-09-22T21:34:09.765Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/live/what-was-posted-to-a-calls-callback-url</loc>
    <lastmod>2026-09-22T21:34:09.429Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/provisioning/list-agents</loc>
    <lastmod>2026-09-22T21:34:09.335Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/provisioning/list-extensions</loc>
    <lastmod>2026-09-22T21:34:09.775Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/provisioning/list-virtual-agent-profiles</loc>
    <lastmod>2026-09-22T21:34:09.870Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/reporting/export-a-periods-calls</loc>
    <lastmod>2026-09-22T21:34:09.626Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/reporting/list-call-detail-records</loc>
    <lastmod>2026-09-22T21:34:09.615Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/tickets/add-a-note</loc>
    <lastmod>2026-09-22T21:34:09.861Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/tickets/list-tickets</loc>
    <lastmod>2026-09-22T21:34:09.803Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/tickets/one-ticket</loc>
    <lastmod>2026-09-22T22:08:47.282Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/tickets/raise-a-ticket</loc>
    <lastmod>2026-09-22T21:34:09.816Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/tickets/ticket-history</loc>
    <lastmod>2026-09-22T21:34:09.851Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/tickets/update-a-ticket</loc>
    <lastmod>2026-09-22T21:34:09.842Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/voicemail/get-one-voicemail-message</loc>
    <lastmod>2026-09-22T21:34:09.888Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/voicemail/list-voicemail-messages</loc>
    <lastmod>2026-09-22T21:34:09.878Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api-reference/voicemail/play-a-voicemail-recording</loc>
    <lastmod>2026-09-22T21:34:09.897Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api/authentication</loc>
    <lastmod>2026-09-15T05:29:41.762Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api/calls</loc>
    <lastmod>2026-09-15T05:29:41.764Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api/campaigns</loc>
    <lastmod>2026-09-15T05:29:41.767Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api/changelog</loc>
    <lastmod>2026-09-20T15:00:58.409Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api/conferences</loc>
    <lastmod>2026-09-22T21:34:11.842Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api/contacts-and-data</loc>
    <lastmod>2026-09-15T05:29:41.762Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api/conventions</loc>
    <lastmod>2026-09-15T05:29:41.766Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api/developer</loc>
    <lastmod>2026-09-15T05:29:41.768Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api/errors</loc>
    <lastmod>2026-09-15T05:29:41.765Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api/events</loc>
    <lastmod>2026-09-15T05:29:41.761Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api/quickstart</loc>
    <lastmod>2026-09-15T05:29:41.763Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api/recipes</loc>
    <lastmod>2026-09-15T05:29:41.769Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api/reference</loc>
    <lastmod>2026-09-15T05:29:41.738Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/api/webhooks</loc>
    <lastmod>2026-09-22T21:34:11.840Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/guides/first-campaign</loc>
    <lastmod>2026-09-09T19:57:22.602Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/guides/roles</loc>
    <lastmod>2026-09-09T19:57:22.593Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/guides/signing-in</loc>
    <lastmod>2026-09-14T20:06:05.324Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/guides/what-is-firetone</loc>
    <lastmod>2026-09-05T14:49:54.927Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au</loc>
    <lastmod>2026-09-05T14:49:54.934Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/operator/ai-pricing</loc>
    <lastmod>2026-09-22T21:34:11.838Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/operator/billing</loc>
    <lastmod>2026-09-20T15:00:58.415Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/operator/blocking</loc>
    <lastmod>2026-09-22T05:28:56.014Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/operator/email</loc>
    <lastmod>2026-09-15T15:38:36.365Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/operator/fleet</loc>
    <lastmod>2026-09-21T01:34:27.538Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/operator/installing</loc>
    <lastmod>2026-09-11T16:04:15.000Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/operator/mobile-push</loc>
    <lastmod>2026-09-22T22:08:48.713Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/operator/organisations</loc>
    <lastmod>2026-09-15T15:38:36.362Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/operator/outbound-routing</loc>
    <lastmod>2026-09-21T05:42:24.392Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/operator/settings</loc>
    <lastmod>2026-09-09T19:57:22.601Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/operator/table-columns</loc>
    <lastmod>2026-09-21T15:44:48.026Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/operator/trunks-and-rates</loc>
    <lastmod>2026-09-22T14:43:05.893Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/tenant/ai/knowledge-base</loc>
    <lastmod>2026-09-15T15:38:36.359Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/tenant/ai/live-assist</loc>
    <lastmod>2026-09-05T14:49:54.946Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/tenant/ai/virtual-agents</loc>
    <lastmod>2026-09-15T02:14:47.548Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/tenant/ai/what-ai-costs</loc>
    <lastmod>2026-09-05T14:49:54.940Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/tenant/design/ivr-flows</loc>
    <lastmod>2026-09-15T15:38:36.365Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/tenant/design/routing</loc>
    <lastmod>2026-09-21T05:42:24.401Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/tenant/inbound/conferences</loc>
    <lastmod>2026-09-22T21:34:11.838Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/tenant/inbound/numbers</loc>
    <lastmod>2026-09-22T14:43:05.873Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/tenant/inbound/processes</loc>
    <lastmod>2026-09-09T19:57:22.587Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/tenant/inbound/queues</loc>
    <lastmod>2026-09-09T19:57:22.595Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/tenant/outbound/automatic-dialer</loc>
    <lastmod>2026-09-05T14:49:54.926Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/tenant/outbound/contacts</loc>
    <lastmod>2026-09-14T16:27:17.540Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/tenant/outbound/segments</loc>
    <lastmod>2026-09-05T14:49:54.930Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/tenant/outbound/voice-broadcasting</loc>
    <lastmod>2026-09-05T14:49:54.942Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/tenant/phone-system/dialling</loc>
    <lastmod>2026-09-14T17:44:36.010Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/tenant/phone-system/extensions</loc>
    <lastmod>2026-09-22T22:08:48.711Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/tenant/phone-system/integrations</loc>
    <lastmod>2026-09-15T05:29:41.737Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/tenant/phone-system/sms</loc>
    <lastmod>2026-09-15T15:38:36.367Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/tenant/phone-system/teams-and-agents</loc>
    <lastmod>2026-09-05T14:49:54.927Z</lastmod>
  </url>

  <url>
    <loc>https://docs.firetone.com.au/tenant/phone-system/trunks</loc>
    <lastmod>2026-09-21T01:34:27.537Z</lastmod>
  </url>
</urlset>