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Every number you hold: where a call to it goes, what it costs per month, and the team it belongs to. Set up a number answers the plain questions for you; Edit sets the destination directly. (This was two screens, Numbers & DIDs and Routing’s Inbound tab, which showed the same numbers.) The numbers list

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Set up a number — the wizard

Phone numbers → Set up a number asks five plain questions and does the rest:
1

Which number

One of your organisation’s numbers.
2

Who answers

A group of people (everyone rings at once, the first to pick up takes it), one person, an existing queue, or an AI agent.
3

When

Always, or during opening hours — as many sets of days and times as you need (Mon–Fri 9–5 and Sat 10–1), in your time zone. Hours that run past midnight are fine.
4

When closed

Take a voicemail (the shared mailbox or one person’s), play a message and hang up (typed, read out by a computer voice), or forward the call to a mobile.
5

If nobody answers

For a person or a group: voicemail, or tell them nobody is available. A group rings for as long as you choose first; one person’s phone rings for about 30 seconds.
The last screen reads it back as one sentence — “Calls to +61 2 9999 0000 ring Dana, Lee together Mon–Fri 09:00–17:00 (Australia/Sydney time); otherwise they go to the shared voicemail.” — and Finish sets the number up at once. If anything cannot work, nothing is changed and you are told why. To change it later, use Set up on the number’s row: the wizard opens with your answers filled in. Behind the scenes it is an ordinary call flow, so someone who knows the flow editor can still open it; if they have edited it there, the wizard warns you before replacing their changes.
“If nobody answers → voicemail” for one person turns on that person’s voicemail for every call to them, including when someone dials their extension directly.

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The form a number is stored in

E.164, with the +: +919216217231. A carrier may hand the same number over as 919216217231 — the same digits, matched without any configuration — or in national form as 09216217231, which only means something if you know the country. That last case is a setting on the trunk, not on the number, since the carrier is what has one numbering plan.
A number is not tied to your organisation’s country. A tenant may operate in several and hold numbers in any of them; nothing checks one against the other.

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What a number can point at

A process is usually what you want. The bare flow and extension destinations exist because they were there first and remain useful for something small — a number that rings one desk needs no service around it.
Forwarding off-net puts the DID in one field and the number to forward to in another. They are genuinely different things: getting them confused makes a number that dials itself.

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Voicemail by email

Open the extension (Extensions → edit), turn on Voicemail, and fill in Email new voicemail to. Each new message is emailed there: who called, when, how long, and the recording attached (up to 10 MB; a longer one says where to listen instead). Messages stay in Voicemail in the panel either way. The wording of that email is the platform’s; ask your provider to change it for you.