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A process is how FireTone models one thing you offer on the phone. Sales is a process. Support is a process. The after-hours line is usually the fallback of one rather than a process of its own. The processes list

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What a process owns

The DIDs that reach it. A number points at a process, and the process decides everything after that. “Which numbers does this answer” is the first question anybody asks, so it is on the process itself rather than only on the numbers screen.
Windows per day, read in a timezone you set on the process — not the browser’s, and not the server’s.No windows means always open. A process with no hours is unrestricted, not closed. Defaulting to closed would divert every caller the moment somebody created one.A window whose end is before its start crosses midnight, which is what an after-hours line needs.
The graph that answers the call — see IVR flows. A process without one is a perfectly ordinary shape: “ring the sales queue in hours, take a message otherwise”. There the fallback is the behaviour.
Where a caller lands when the workflow does not take them: outside hours, with no workflow, or when the graph runs out.An extension, a queue, voicemail, or hang up. Everything but hang up needs a target.

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Status

A process is draft, live or paused. Draft is inert on purpose — building one must not divert live calls halfway through. Only a live process answers.

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Timezone

Set an IANA name, such as Australia/Sydney.
If the timezone cannot be read, FireTone treats the process as always open and says so loudly in the log. Reading it as closed would divert every caller on a typo, and the only visible symptom would be an unexplained drop in answered calls. The panel refuses an unusable name when you save, which is the moment somebody can still fix it.

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Recording

Calls this process handles can be recorded by switching Record calls on here. Recording is on if any level says so — organisation, team, extension, queue, trunk or process — so this can add recording and cannot switch off a policy set above it.